Privacy Policy

Effective Date: [7-4-2025]
K1 Home Services | https://k1homeservices.com.au/

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or engage with our services.

1. What Information We Collect

We may collect the following types of personal information:

Your name, phone number, email address, and residential or service address
Payment details (processed securely via third-party platforms)
Service preferences and booking history
Website usage data such as IP address, browser type, and pages visited

2. How We Collect Information

We collect personal information when you:

Book a service via our website, phone, or email
Contact us through our contact form or social media
Subscribe to our newsletter or request a quote
Browse our website (via cookies and analytics tools)

3. Why We Collect Your Information

We use your information to:

Deliver our home services to you
Respond to enquiries and provide customer support
Send booking confirmations, reminders, or follow-ups
Improve our services and user experience
Comply with legal and regulatory obligations

4. How We Protect Your Information

We take reasonable steps to safeguard your personal information through:

Secure website encryption (SSL)
Restricted access to your data by authorised staff only
Regular monitoring and updates to our systems and data protection practices

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:

Third-party providers who help us deliver services (e.g., payment processors, booking platforms)
Law enforcement or government agencies if required by law

6. Cookies & Analytics

Our website uses cookies and third-party analytics tools (such as Google Analytics) to collect anonymous data on how visitors use our site. You can control or disable cookies through your browser settings.

7. Access & Corrections

You have the right to:

Access the personal information we hold about you
Request corrections to ensure your information is accurate and up to date

To do so, please contact us using the details below.

8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, please reach out to us at:
📧 [info@k1homeservices.com.au]
📞 [0483 055 676]
🌐 https://k1homeservices.com.au/